MYER6 followers56 jobs

Customer Service Manager

Mid levelFull-timeHybridMount Gravatt QLD, AustraliaPosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Customer Service Manager at Myer Mt Gravatt, you will be the driving force behind customer service excellence, leading teams across various departments to deliver outstanding service and achieve strong results. This pivotal job offers excellent opportunities for career progression and succession planning, while fostering a supportive and dynamic leadership environment. The team values collaboration, coaching, and a customer-first culture, ensuring everyone thrives together.

You'll be responsible for

🚀

Leading daily operations

Lead and manage daily department operations to drive customer satisfaction and financial performance.
❤️

Fostering a customer-first culture

Foster a high-performance, customer-first culture by role modelling service excellence.
🌱

Empowering team members

Empower and mentor your team to become the next generation of Myer leaders.

Key criteria

👥

People leadership experience

Proven experience leading teams in a retail environment.

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📈

Performance management skills

Demonstrated ability to drive team performance and meet KPIs.

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🛍️

Customer service expertise

Strong background in delivering exceptional customer service.

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Meet the team

About the company

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View your fit

4 criteria for this job
People leadership experience
Proven experience leading teams in a retail environment.

View

Performance management skills
Demonstrated ability to drive team performance and meet KPIs.

View

Customer service expertise
Strong background in delivering exceptional customer service.

View

Retail operations knowledge
Experience with retail operations and commercial acumen.

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A meaningful career starts with a match

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