MYER6 followers56 jobs

Customer Service Manager

Mid levelFull-timeOfficeIndooroopilly QLD, AustraliaPosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Customer Service Manager at Myer Indooroopilly, you will be the driving force behind customer service excellence, leading teams across multiple departments to deliver outstanding service and achieve strong results. This pivotal job offers excellent opportunities for career progression and succession planning, while fostering a supportive and dynamic leadership environment. The team values collaboration and encourages everyone to be themselves, making it a great place to grow and thrive.

Meet the team

About the company

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You'll be responsible for

🚀

Leading daily operations

Lead and manage daily department operations to drive customer satisfaction and financial performance
🌱

Inspiring and developing team

Inspire and develop your team through effective coaching, feedback, and recognition
🏆

Fostering a customer-first culture

Foster a high-performance, customer-first culture by role modelling service excellence

Key criteria

📈

Retail management experience

Proven experience in retail management or similar roles.

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🤝

People leadership skills

Demonstrated ability to inspire and develop teams effectively.

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📊

KPI management experience

Experience driving team performance and meeting KPIs consistently.

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A meaningful career starts with a match

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4 criteria for this job
Retail management experience
Proven experience in retail management or similar roles.

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People leadership skills
Demonstrated ability to inspire and develop teams effectively.

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KPI management experience
Experience driving team performance and meeting KPIs consistently.

View

Time management skills
Strong ability to prioritise tasks and manage time effectively.

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