About the job
This job is all about providing exceptional customer service as a Customer Service Officer at BOQ Group. You'll be the first point of contact for customers, helping them explore their financial needs and guiding them through digital banking solutions. The team thrives on collaboration, inclusivity, and a commitment to exceeding customer expectations, making it a fantastic opportunity for those passionate about banking.
You'll be responsible for
🌟
Providing exceptional customer service
Being the first point of contact in the Branch and assisting customers with their financial needs.💬
Conducting needs-based conversations
Engaging with customers to explore their current and future financial needs and generating opportunities in personal banking.📱
Educating customers on digital banking
Helping customers understand and utilize digital banking solutions effectively.Key criteria
💬
Exceptional communication skills
Demonstrated ability to effectively communicate with diverse customers.View
🤝
Relationship building experience
Proven experience in fostering strong customer relationships.View
🏦
Customer service background
Experience in delivering high-quality customer service in any industry.View
View more
