Customer Service Officer
About the job
This job is about joining Lindsay Australia, a leader in integrated transport and logistics solutions. The opportunity to turn your industry experience into a rewarding customer service career awaits you. Working in a close-knit team at the Head Office in Acacia Ridge, you will be the vital link between customers and depots, ensuring their freight is in safe hands.
You'll be responsible for
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Facilitating customer orders
Managing customer orders and jobs received while liaising with operational staff to meet all customer requirements.🚚
Managing freight bookings
Overseeing freight bookings and time slot requests to ensure smooth operations.🗂️
Performing administrative duties
Handling ad hoc administrative tasks as required to support the team and customers.Key criteria
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Customer service experience in logistics
Demonstrated experience in fast-paced customer service within transport or logistics.View
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Polished communication skills
Strong verbal and written communication skills for effective customer interaction.View
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Proficiency in MS Office
Experience with MS Office and confidence in using various systems.View
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