About the job
This customer service job is all about being the friendly face for customers in a retail and hospitality environment. You'll play a vital role in ensuring customer satisfaction by managing inquiries and providing support through various channels. The team values a supportive atmosphere and offers full training, making it a fantastic opportunity for anyone looking to grow their career.
You'll be responsible for
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Managing customer enquiries
Acting as a key point of contact for customers, managing enquiries via phone, email, and online channels.📝
Processing orders and invoices
Accurately processing quotes, orders, and invoices in a timely manner.🚚
Providing delivery updates
Proactively managing delays and providing customers with delivery updates.Key criteria
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Customer service experience
Demonstrated experience in customer service roles across various industries.View
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Intermediate to advanced computer skills
Proficiency in Microsoft Office, especially Excel, for daily tasks.View
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Strong time management skills
Ability to manage multiple priorities effectively and efficiently.View
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