Customer Service Officer
About the job
As a Customer Service Officer, you will be at the forefront of supporting customers and promoting innovative steel reinforcing solutions across various sectors. Your role is crucial in ensuring customer satisfaction and efficient service delivery, contributing to the success of InfraBuild. The team thrives in a dynamic environment that values collaboration, innovation, and personal growth.
You'll be responsible for
📞
Responding to customer enquiries
Engaging with customers and processing sales, both in person and over the phone, to ensure their needs are met.📝
Preparing quotes
Creating accurate and timely quotes for customers and ensuring all follow-up actions are completed.📋
General administration
Handling various administrative tasks, including cash sale payments and CRM data entry.Key criteria
📞
Customer service experience
Demonstrated experience in customer service and sales environments.View
💻
Computer literacy
Proficient in software for sales and administration tasks.View
🗣️
Communication skills
Strong verbal and written communication abilities for effective interactions.View
View more
