Customer Service Officer | Community Bank Ettalong Beach | NSW
About the job
As a Customer Service Officer at Bendigo Bank, you will be at the forefront of service delivery, empowering customers to achieve their banking goals. This dynamic job allows you to make a meaningful impact in people's lives while working in a supportive and collaborative environment. The team values lifelong learning and community engagement, ensuring that your journey here is both fulfilling and fun.
You'll be responsible for
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Assisting customers
Helping customers with transactions, educating them about online platforms, and recommending products and services that best suit their needs.🔍
Exploring customer needs
Engaging in in-depth conversations to help customers achieve their financial goals and collaborating with different specialists within the branch.🌐
Supporting digital literacy
Supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Attention to detail
Strong focus on secure and accurate transaction processing.View
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Communication skills
Confidence in face-to-face and phone interactions with customers.View
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