Bendigo Bank5 followers82 jobs

Customer Service Officer | Community Bank Narre Warren South | VIC

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 4 months agoVerified 13 hours ago
Apply on Bendigo Bank
You'll apply on an external website
Pending fitX of Y criteria met

About the job

The Customer Service Officer position at Bendigo Bank is all about making a difference in people's lives by helping them achieve their banking goals. This dynamic job offers the opportunity to connect with customers, support their digital needs, and be a vital part of the community. The team thrives on collaboration, continuous learning, and creating a positive impact together.

You'll be responsible for

🔍

Exploring customer needs

Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
🌐

Supporting digital literacy

Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
👥

Being the face of the branch

Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.

Key criteria

💼

Customer service experience

Demonstrated experience in a customer service environment with target achievement.

View

🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

View

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View

View more

Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a customer service environment with target achievement.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration drive
Eagerness to work together and achieve shared goals.

View

Banking knowledge (preferred)
Experience in the banking and finance industry is a plus.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started

Similar jobs

View all
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Wantirna | VICMelbourne, VIC · Full-time
The Customer Service Officer position at Bendigo Bank is all about putting you in the driver's seat of service delivery. This job offers a fantastic opportunity to help customers achieve their banking goals while making a real difference in their lives. The team thrives on collaboration and lifelong learning, ensuring that everyone is supported in their journey to success.
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Canning Vale | WAWA · Full-time
The Customer Service Officer position at Bendigo Bank is all about empowering individuals to help customers achieve their banking goals. This dynamic job not only allows for personal growth through on-the-job training but also emphasizes the importance of community engagement. The team thrives on collaboration and is dedicated to making a positive impact in the lives of customers and the community.
Bendigo Bank
Bendigo Bank
Customer Service Officer | Lancefield Community Bank | VICLancefield, VIC · Full-time
The Customer Service Officer position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job allows you to explore customer needs, support digital literacy, and be the friendly face of the branch. Join a team that values community engagement and lifelong learning, while enjoying a supportive and flexible work environment.
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Ettalong Beach | NSWNSW · Full-time
As a Customer Service Officer at Bendigo Bank, you will be at the forefront of service delivery, empowering customers to achieve their banking goals. This dynamic job allows you to make a meaningful impact in people's lives while working in a supportive and collaborative environment. The team values lifelong learning and community engagement, ensuring that your journey here is both fulfilling and fun.