Aliaxis APAC7 jobs

Customer Service Officer

JuniorMid levelFull-timeOfficeNorth Plympton SA 5037, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer job at Aliaxis is all about providing exceptional support to Distributor customers while being part of a dynamic and fun local team. This position plays a crucial role in ensuring customer satisfaction by processing orders, answering inquiries, and building strong relationships across the business. Aliaxis values proactive individuals who are passionate about delivering the best customer experience and are eager to embrace the company's commitment to innovation and sustainability.

Meet the team

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You'll be responsible for

📞

Providing customer support

Acting as the first point of contact for Distributor customers, processing orders, and answering inquiries.
🤝

Building relationships

Sustaining positive relationships with internal and external customers across various departments.
📦

Managing orders

Receiving, processing, and verifying the accuracy of orders received via different channels.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service within relevant industries.

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💻

Computer literacy

Proven skills in Microsoft Office and ERP/CRM systems.

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🤝

Relationship building skills

Ability to build meaningful relationships with customers and stakeholders.

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A meaningful career starts with a match

Apply on Aliaxis APAC
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service within relevant industries.

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Computer literacy
Proven skills in Microsoft Office and ERP/CRM systems.

View

Relationship building skills
Ability to build meaningful relationships with customers and stakeholders.

View

Time management skills
Experience managing tasks efficiently with high attention to detail.

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Problem-solving experience
Demonstrated ability to resolve customer issues effectively.

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