MedHealth3 followers1013 jobs

Customer Service Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Client Services Officer position at mlcoa is an exciting opportunity to join a premier international provider of independent medical opinions and specialist services. This job is all about delivering exceptional customer service and supporting clients through effective communication and organisation. The team thrives in a fast-paced environment where collaboration, respect, and a proactive approach are key to success.

You'll be responsible for

📞

Liaising with customers

Planning and implementing agreed services to meet customer needs and expectations.
🗓️

Scheduling appointments

Arranging suitable appointments with the extensive specialist consultant team.
📝

Providing administrative support

Offering operational support to consultant practitioners and assisting with various tasks assigned to the Client Services team.

Key criteria

📞

Customer service experience

Proven experience delivering excellent customer service.

View

🗣️

Communication skills

Strong communication and interpersonal skills for effective client interaction.

View

📅

Appointment scheduling

Experience managing and scheduling appointments efficiently.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on MedHealth
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

Similar jobs

View all
Hume City Council
Hume City Council
Customer Service OfficerBroadmeadows, VIC · Full-time
This job is an exciting opportunity to join the Customer & Strategy team at Hume City Council, where you will play a vital role in delivering exceptional customer service. Your contributions will help ensure that the community receives efficient and accessible services, making a positive impact on their experience. The team thrives on collaboration and values diverse perspectives, creating a supportive environment for everyone.
NSW Department of Customer Service
NSW Department of Customer Service
Customer Service OfficerAustralia · Full-time
The Customer Service Officer position at Liquor and Gaming NSW offers an exciting opportunity to be part of a team that regulates liquor, wagering, gaming, and registered clubs in New South Wales. This role is crucial in ensuring that customers receive top-notch service while supporting the smooth operation of the team. The team values diversity, collaboration, and a commitment to creating a vibrant and responsible hospitality environment.
MedHealth
MedHealth
Customer Service Officer - File PreparationBrisbane, QLD · Full-time
The Client Services Officer position at mlcoa is an exciting opportunity for someone with a background in customer service, medical reception, or document coordination. This job plays a crucial role in supporting consultants by preparing essential patient information and coordinating appointments. The team thrives in a fast-paced environment that values client focus, teamwork, and respect, making it a great fit for enthusiastic individuals looking to make a difference.
Metcash
Metcash
Customer Service OfficerSydney, NSW · Full-time
Joining Metcash as a Customer Service Officer means being part of a vibrant team that values your contributions. This job offers a fantastic opportunity to make a real difference in the lives of independent businesses and local communities. With a focus on growth, flexibility, and a supportive environment, you will thrive in a high-performing team that celebrates diversity and inclusion.

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering excellent customer service.

View

Communication skills
Strong communication and interpersonal skills for effective client interaction.

View

Appointment scheduling
Experience managing and scheduling appointments efficiently.

View

Microsoft Office proficiency
Proficient in Microsoft Office applications, especially Word and Excel.

View

Organizational skills
Highly organized with strong attention to detail in a fast-paced environment.

View