About the job
Joining Metcash as a Customer Service Officer means being part of a vibrant team that values your contributions. This job offers a fantastic opportunity to make a real difference in the lives of independent businesses and local communities. With a focus on growth, flexibility, and a supportive environment, you will thrive in a high-performing team that celebrates diversity and inclusion.
You'll be responsible for
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Providing exceptional customer service
Delivering outstanding service via phone, email, and face-to-face interactions to ensure customer satisfaction.👋
Managing reception duties
Welcoming customers and visitors at the front counter while handling general administrative tasks.⚙️
Supporting daily operations
Assisting with branch administration, promotions, and ensuring smooth daily operations of the team.Key criteria
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Customer service experience
Proven experience delivering exceptional service in various settings.View
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Strong computer literacy
Demonstrated ability to learn and use new systems quickly.View
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Interpersonal skills
Experience building relationships and communicating effectively with customers.View
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