Metcash41 jobs

Customer Service Officer

JuniorPart-timeOfficeCanning, WA, AustraliaPosted 3 hours agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

Joining Metcash means becoming part of a vibrant team that values your contributions and empowers independent businesses. As a Customer Service Officer in Canning Vale, you will play a vital role in delivering exceptional customer experiences while enjoying a flexible work-life balance. The team thrives on collaboration and support, ensuring that everyone can grow and succeed together.

Meet the team

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You'll be responsible for

📧

Managing customer enquiries

Manage inbound customer calls and email enquiries with professionalism and efficiency
📝

Processing orders

Process orders accurately and in a timely manner
🛠️

Resolving customer concerns

Resolve customer concerns and provide effective solutions

Key criteria

📞

Customer service experience

Proven experience in customer service within Foodservice or FMCG.

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🗣️

Strong communication skills

Demonstrated ability to communicate effectively with customers.

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🔍

Attention to detail

High level of accuracy in processing orders and maintaining data.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Customer service experience
Proven experience in customer service within Foodservice or FMCG.

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Strong communication skills
Demonstrated ability to communicate effectively with customers.

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Attention to detail
High level of accuracy in processing orders and maintaining data.

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Microsoft Office proficiency
Experience using Microsoft Office and CRM systems effectively.

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