Bendigo Bank
JuniorMid levelFull-timeOfficeMackay QLD, AustraliaPeople and cultureCustomer servicePosted 19 hours ago
About the job
The Customer Service Officer position is an exciting opportunity for individuals passionate about customer service and banking. This job plays a crucial role in providing exceptional service and support to customers, helping them explore their financial needs. The team thrives on collaboration and a proactive approach, creating an inclusive and supportive environment for everyone.
You'll be responsible for
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Providing exceptional customer service
Being the first point of contact in the Branch and delivering outstanding service to customers.💳
Conducting transaction activities
Undertaking various transaction activities for customers to meet their banking needs.📱
Educating customers on digital solutions
Helping customers understand and utilize digital banking solutions effectively.What we're looking for
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Exceptional communication skills
Demonstrated ability to engage and connect with customers effectively.View fit
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Relationship building experience
Proven experience fostering strong relationships with customers.View fit
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Interest in banking
Genuine passion for banking and financial services.View fit
View more
