Customer Service Officer (part time) | Community Bank Mundaring | WA
About the job
The job as a Customer Service Officer at Bendigo Bank is all about putting you in the driver's seat of service delivery. This position allows you to make a real difference in customers' lives by helping them achieve their banking goals. The team thrives on collaboration and continuous learning, ensuring that everyone feels valued and supported in their journey.
You'll be responsible for
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Assisting customers
Helping customers with transactions, educating them about online platforms, and recommending products and services that best suit their needs.š
Exploring customer needs
Engaging in in-depth conversations to help customers achieve their financial goals and collaborating with different specialists within the branch.š
Supporting digital literacy
Supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Attention to detail
Strong focus on secure and accurate transaction processing.View
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Communication skills
Confidence in face-to-face and phone interactions with customers.View
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