GPC Asia Pacific
Customer Service Representative (6 Month MTC)
JuniorContractHybridNew South Wales, AustraliaAdministrationBusiness operationsCustomer servicePosted 3 weeks ago
View your fit0 of 9 criteria met
About the job
The Customer Service Representative position at Challenger Limited offers a fantastic opportunity to be the first point of contact for customers, assisting them with their financial queries. This role is crucial in enhancing customer experience during a time of positive change within the company. The team thrives in a flexible, supportive environment, where diverse backgrounds and skills are celebrated.
You'll be responsible for
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Responding to customer enquiries
Assisting customers with queries via phone and email, providing guidance on accounts and products.🔑
Taking ownership of issues
Seeing customer issues through to resolution, ensuring satisfaction and clarity.⚖️
Balancing competing priorities
Maintaining accuracy and attention to detail while managing multiple tasks.What we're looking for
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Customer service experience
Demonstrated experience in customer service via phone, email, or face-to-face.View fit
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Strong communication skills
Proven written and verbal communication skills for effective customer interactions.View fit
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Attention to detail
High accuracy in record-keeping and handling customer inquiries.View fit
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