Bankwest7 followers4 jobs

Customer Service Representative Bankwest

JuniorMid levelFull-timeHybrid555 Wellington St, Perth WA 6000, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is all about being a Customer Service superstar in our vibrant Customer Engagement Centre. You will play a crucial role in providing chat and phone support to our customers, ensuring they receive timely and accurate assistance. The team thrives on a customer-centric approach, always ready to help when customers need it most.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

💬

Offering assistance

Providing helpful and timely assistance to customers using our online chat service.
📱

Supporting customers

Helping customers with new ways of banking through our app and online banking.
📞

Receiving inbound calls

Taking inbound calls from customers and resolving queries at the first point of contact.

Key criteria

🕒

24/7 rotational availability

Experience working flexible hours, including evenings and weekends.

View

💬

Customer service skills

Demonstrated ability to assist and engage customers effectively.

View

💻

Strong computer skills

Proven ability to multitask and navigate various software platforms.

View

View more
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
24/7 rotational availability
Experience working flexible hours, including evenings and weekends.

View

Customer service skills
Demonstrated ability to assist and engage customers effectively.

View

Strong computer skills
Proven ability to multitask and navigate various software platforms.

View

Adaptability in high-paced environments
Experience thriving in dynamic settings with a focus on feedback.

View

Risk awareness
Understanding of operational risks and compliance requirements.

View

A meaningful career starts with a match

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Customer Service Representative & Digital Service RepresentativeAustralia · Full-time
This job is about being a Digital Service Representative at Service NSW, where you will play a crucial role in enhancing customer experiences. Your impact will be felt as you assist customers with their inquiries, helping them feel supported and informed. The team values collaboration and a friendly approach, ensuring that every interaction is positive and professional.
MONEYME
MONEYME
Customer Service Representative - Call CenterNewcastle, NSW · Full-time
This job is about supporting external partners like Finance Brokers and Automotive Dealers, ensuring they receive the best service possible. By enhancing broker and dealer satisfaction, this role plays a vital part in the growth of the channel and overall customer experience. The team values collaboration, creativity, and a proactive approach, making it an exciting opportunity for those who thrive in a dynamic environment.
NSW Department of Customer Service
NSW Department of Customer Service
Customer Service RepresentativeMangrove Mountain, NSW · East Maitland, NSW · Sydney, NSW · Full-time
As a Customer Service Representative at Service NSW, you will be the first point of contact for customers, providing friendly and accurate support across various channels. This role is crucial in ensuring that every customer interaction reflects Service NSW values while maintaining professionalism and empathy. The team thrives on collaboration and continuous improvement, creating a positive environment for both employees and customers.
Team Global Express
Team Global Express
Customer Service RepresentativeEastern Creek, NSW · Full-time
Join Team Global Express as a Customer Service Representative and embark on a journey where your customer-focused mindset will shine. In this fast-paced job, you will play a vital role in supporting customers, resolving freight enquiries, and ensuring a high level of service across our transport network. The team thrives on collaboration and innovation, making it a fantastic opportunity for those who enjoy problem-solving and building strong relationships.