Aphex11 followers2 jobs

Customer Success Associate

JuniorMid levelFull-timeRemoteAustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Customer Success Associate job at Aphex offers an exciting opportunity to learn and grow within a dynamic team. This position is crucial for helping major contractors maximize the value of Aphex's innovative construction planning platform. Collaboration and a commitment to challenging the status quo are at the heart of how the team operates.

You'll be responsible for

👥

Shadowing project deployments

Working alongside experienced Customer Success Managers to learn how to kick off, set up, and train teams on project deployments.
📊

Supporting planning routines

Helping to establish weekly planning sessions that are crucial for project success.
📈

Monitoring project health

Tracking adoption metrics and identifying opportunities to enhance how teams utilize Aphex.

Key criteria

🔗

Strong communication skills

Ability to build relationships and effectively communicate with teams.

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📚

Eagerness to learn

Curiosity about construction and technology to drive success.

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🗂️

Organised approach to work

Attention to detail in a fast-paced environment.

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5 criteria for this job
Strong communication skills
Ability to build relationships and effectively communicate with teams.

View

Eagerness to learn
Curiosity about construction and technology to drive success.

View

Organised approach to work
Attention to detail in a fast-paced environment.

View

Interest in helping teams succeed
Genuine desire to support project success and team growth.

View

Experience with SaaS platforms
Familiarity with technology tools enhances customer success.

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