Aphex11 followers2 jobs

Customer Success Associate

JuniorMid levelFull-timeRemoteAustraliaPeople and cultureCustomer successPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Success Associate job at Aphex offers an exciting opportunity to learn and grow within a dynamic team. This position is crucial for helping major contractors maximize the value of Aphex's innovative construction planning platform. Collaboration and a commitment to challenging the status quo are at the heart of how the team operates.

You'll be responsible for

👥

Shadowing project deployments

Working alongside experienced Customer Success Managers to learn how to kick off, set up, and train teams on project deployments.
📊

Supporting planning routines

Helping to establish weekly planning sessions that are crucial for project success.
📈

Monitoring project health

Tracking adoption metrics and identifying opportunities to enhance how teams utilize Aphex.

Key criteria

🔗

Strong communication skills

Ability to build relationships and effectively communicate with teams.

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📚

Eagerness to learn

Curiosity about construction and technology to drive success.

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🗂️

Organised approach to work

Attention to detail in a fast-paced environment.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
Strong communication skills
Ability to build relationships and effectively communicate with teams.

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Eagerness to learn
Curiosity about construction and technology to drive success.

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Organised approach to work
Attention to detail in a fast-paced environment.

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Interest in helping teams succeed
Genuine desire to support project success and team growth.

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Experience with SaaS platforms
Familiarity with technology tools enhances customer success.

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