Slyp2 jobs

Customer Success Manager

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaBusiness operationsMarketingCustomer successPosted 3 days ago
View your fit0 of 9 criteria met

About the job

The Customer Success Manager position at Slyp is all about building strong relationships with enterprise and mid-market clients, ensuring they achieve success through innovative technology. This role is crucial as it drives client engagement and account growth, helping retailers leverage their POS data for enhanced customer experiences. Slyp values collaboration across teams, creating a supportive environment where exceptional client experiences are delivered.

You'll be responsible for

🤝

Managing client relationships

Owning the primary relationship with a portfolio of clients to ensure their success with Slyp's technology.
🚀

Driving adoption

Working cross-functionally to promote the use of Slyp's platform among clients, enhancing their engagement.
🔍

Identifying opportunities

Using data analytics to identify trends and opportunities for account growth and improvement.

What we're looking for

📊

5+ years in customer success or account management

Demonstrated experience in managing client relationships in relevant sectors.

View fit

💡

Understanding of loyalty and marketing concepts

Strong grasp of campaign performance, attribution, and data analytics.

View fit

🛠️

Technical product knowledge

Ability to articulate technical requirements to stakeholders effectively.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
5+ years in customer success or account management
Demonstrated experience in managing client relationships in relevant sectors.

View

Understanding of loyalty and marketing concepts
Strong grasp of campaign performance, attribution, and data analytics.

View

Technical product knowledge
Ability to articulate technical requirements to stakeholders effectively.

View

Proven relationship-building skills
Experience influencing senior client stakeholders and fostering trust.

View

Analytical mindset
Capability to identify trends, risks, and opportunities for clients.

View

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