Customer Success Representative
Think you're a good fit?See what the hiring team are looking for
About the job
Join the energetic Customer Success team at hipages, where you will be the key contact for tradie customers in a fast-paced telesales environment. This job is all about making a real impact by helping tradies maximize their subscriptions and achieve their goals. The team thrives on collaboration and support, ensuring everyone feels valued and empowered to grow.
You'll be responsible for
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Onboarding new accounts
Fully onboard all new tradies that have just joined our platform, ensuring they are set up for success.📊
Nurturing existing accounts
Manage, track and measure the performance of tradies' campaigns while educating them on best practices for ROI.💬
Building relationships
Engage and nurture tradies over the phone, understanding their pain points and providing educated recommendations.Key criteria
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High-volume phone experience
Demonstrated experience in a fast-paced phone-based environment.View
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Sales and negotiation skills
Proven ability to convert objections into sales opportunities.View
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Strong communication skills
Excellent verbal and written communication for customer interactions.View
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