hipages Group7 followers6 jobs

Customer Success Representative

JuniorFull-timeOfficeSydney NSW, AustraliaCustomer successPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

Join hipages as part of the Customer Success team, where you will play a vital role in connecting with tradies and helping them maximize their experience on our platform. This job offers a fantastic opportunity to grow your sales skills in a supportive and inclusive environment. The team thrives on collaboration and is dedicated to making a real impact in the trade industry.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📦

Onboarding new accounts

Fully onboard all new tradies that have just joined our platform, ensuring they are set up for success.
📈

Nurturing existing accounts

Manage, track and measure the performance of tradies' campaigns while educating them on best practices for ROI.
💬

Building relationships

Engage and nurture tradies over the phone, learning about their businesses and providing educated recommendations.

Key criteria

📞

Phone-based sales experience

Demonstrated experience in high-volume phone sales environments.

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🗣️

Strong communication skills

Proven verbal and written communication skills for effective customer engagement.

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📊

Salesforce proficiency

Experience using Salesforce for tracking customer interactions and insights.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Phone-based sales experience
Demonstrated experience in high-volume phone sales environments.

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Strong communication skills
Proven verbal and written communication skills for effective customer engagement.

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Salesforce proficiency
Experience using Salesforce for tracking customer interactions and insights.

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Target-driven mindset
Proven ability to meet and exceed sales targets consistently.

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