hipages Group8 followers11 jobs

Customer Success Representative

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

Join hipages as part of the Customer Success team, where you will play a vital role in connecting with tradies and helping them maximize their experience on our platform. This job offers a fantastic opportunity to grow your sales skills in a supportive and inclusive environment. The team thrives on collaboration and is dedicated to making a real impact in the trade industry.

You'll be responsible for

📦

Onboarding new accounts

Fully onboard all new tradies that have just joined our platform, ensuring they are set up for success.
📈

Nurturing existing accounts

Manage, track and measure the performance of tradies' campaigns while educating them on best practices for ROI.
💬

Building relationships

Engage and nurture tradies over the phone, learning about their businesses and providing educated recommendations.

Key criteria

📞

Phone-based sales experience

Demonstrated experience in high-volume phone sales environments.

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🗣️

Strong communication skills

Proven verbal and written communication skills for effective customer engagement.

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📊

Salesforce proficiency

Experience using Salesforce for tracking customer interactions and insights.

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Meet the team

About the company

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4 criteria for this job
Phone-based sales experience
Demonstrated experience in high-volume phone sales environments.

View

Strong communication skills
Proven verbal and written communication skills for effective customer engagement.

View

Salesforce proficiency
Experience using Salesforce for tracking customer interactions and insights.

View

Target-driven mindset
Proven ability to meet and exceed sales targets consistently.

View

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