Customer Success Representative
About the job
Join hipages as part of the Customer Success team, where you will play a vital role in connecting with tradies and helping them maximize their experience on our platform. This job offers a fantastic opportunity to grow your sales skills in a supportive and inclusive environment. The team thrives on collaboration and is dedicated to making a real impact in the trade industry.
You'll be responsible for
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Onboarding new accounts
Fully onboard all new tradies that have just joined our platform, ensuring they are set up for success.📈
Nurturing existing accounts
Manage, track and measure the performance of tradies' campaigns while educating them on best practices for ROI.💬
Building relationships
Engage and nurture tradies over the phone, learning about their businesses and providing educated recommendations.Key criteria
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Phone-based sales experience
Demonstrated experience in high-volume phone sales environments.View
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Strong communication skills
Proven verbal and written communication skills for effective customer engagement.View
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Salesforce proficiency
Experience using Salesforce for tracking customer interactions and insights.View
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