About the job
This job is about joining the Mable team, a leading healthtech platform in Australia that connects individuals with disabilities and older Australians to independent support workers. The impact of this job is significant, as it contributes to transforming the care and support sectors, helping customers achieve better outcomes. The team thrives in a high productivity and dynamic environment, where collaboration and meaningful change are at the forefront of their mission.
You'll be responsible for
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Supporting customer onboarding
Support customers through their first 90 days to drive onboarding, engagement, and retention.📞
Proactive outreach
Make proactive outbound calls to help customers find and maintain the right support worker relationships.❤️
Building customer relationships
Build trusted customer relationships through empathetic, solutions-focused communication.Key criteria
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1-2+ years in customer-facing roles
Experience in phone-based sales or customer service environments.View
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Strong communication skills
Ability to build rapport and explain concepts clearly.View
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Consultative sales experience
Proven ability to engage customers and meet targets.View
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