About the job
Join a collaborative team at REA Group and deliver exceptional customer experiences! This job offers an exciting opportunity to solve different problems every day while enjoying great learning opportunities. The team thrives on high performance and care, fostering an environment where innovation and impact are at the forefront.
You'll be responsible for
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Resolving customer issues
Resolve issues with our customers via phone, email and web chat in an empathetic, professional and timely manner⚖️
Balancing customer demand
Balance customer demand and multi-tasking in a fast-paced customer contact environment🏆
Driving performance excellence
Work as part of a high performing team, driving for performance excellenceKey criteria
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1+ years in customer support
Experience in a fast-paced corporate or call centre environment.View
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Technical proficiency
Ability to multitask using systems like Zendesk and Salesforce.View
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Customer loyalty focus
Demonstrated ability to promote loyalty through clear communication.View
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