Streem37 followers8 jobs

Customer Support (Casual)

JuniorMid levelPart-timeHybridSurry Hills NSW 2010, AustraliaPosted 2 months ago
Antoinette Dagher
Meet Antoinette and the team
Pending fitX of Y criteria met

About the job

Join Streem as a Customer Support team member and be a vital part of our mission to empower clients in the media industry. This job offers a fantastic opportunity to create outstanding experiences for valued clients while working in a dynamic and supportive environment. The team thrives on collaboration and continuous learning, ensuring everyone feels valued and included.

Meet the team

About the company

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You'll be responsible for

🤝

Supporting customers

Supporting current customers via Phone, Email and Live Chat to use and get the most from Streem’s real-time media intelligence platform.
📊

Assisting Account Management

Supporting our Account Management team with day-to-day tasks, including data entry, brief building, brief exports and testing new products.
📈

Delivering media insights

Producing, reviewing, and delivering media insights reports to customers and internal stakeholders using Streem’s proprietary technologies.

Key criteria

📞

1-2 years of customer support experience

Experience in a customer-facing role is essential.

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🛠️

Strong communication skills

Ability to convey technical information clearly to diverse audiences.

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⚡

Ability to manage conflicting priorities

Proven capability to thrive in a fast-paced environment.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
1-2 years of customer support experience
Experience in a customer-facing role is essential.

View

Strong communication skills
Ability to convey technical information clearly to diverse audiences.

View

Ability to manage conflicting priorities
Proven capability to thrive in a fast-paced environment.

View

Collaborative team player
Desire to learn and contribute to a supportive culture.

View

Interest in the Australian media landscape
Understanding of media dynamics enhances client interactions.

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