About the job
Join Streem as a Customer Support team member and be a vital part of our mission to empower clients in the media industry. This job offers a fantastic opportunity to create outstanding experiences for valued clients while working in a dynamic and supportive environment. The team thrives on collaboration and continuous learning, ensuring everyone feels valued and included.
You'll be responsible for
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Supporting customers
Supporting current customers via Phone, Email and Live Chat to use and get the most from Streem’s real-time media intelligence platform.📊
Assisting Account Management
Supporting our Account Management team with day-to-day tasks, including data entry, brief building, brief exports and testing new products.📈
Delivering media insights
Producing, reviewing, and delivering media insights reports to customers and internal stakeholders using Streem’s proprietary technologies.Key criteria
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1-2 years of customer support experience
Experience in a customer-facing role is essential.View
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Strong communication skills
Ability to convey technical information clearly to diverse audiences.View
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Ability to manage conflicting priorities
Proven capability to thrive in a fast-paced environment.View
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