Opal HealthCare39 jobs

Customer Support Manager

Mid levelFull-timeOfficeBox Hill North VIC 3129, AustraliaCustomer service and supportPeople and culturePosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Support Manager position at Opal HealthCare is all about bringing joy to residents and leading a dedicated administration team at Box Hill Views Care Community. This job plays a crucial role in ensuring prospective residents and their families feel welcomed and supported during their transition to a new home. The team thrives in a compassionate, values-driven environment that promotes growth and connection.

You'll be responsible for

👋

Acting as a first point of contact

Guiding prospective residents and families through their journey to finding a new home with warmth and knowledge.
🌟

Leading and inspiring a team

Delivering exceptional administrative and customer support services while fostering a positive team environment.
🤝

Building lasting relationships

Creating trusting connections with residents, families, and key community partners to enhance the care community experience.

Key criteria

🤝

Client-facing experience

Demonstrated experience in consultation and relationship building.

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👥

Leadership skills

Proven experience coaching and mentoring a team.

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🗣️

Exceptional communication

Strong communication skills with a passion for helping others.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Client-facing experience
Demonstrated experience in consultation and relationship building.

View

Leadership skills
Proven experience coaching and mentoring a team.

View

Exceptional communication
Strong communication skills with a passion for helping others.

View

Organisational skills
Proven ability to manage sensitive conversations effectively.

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