About the job
This job is all about supporting the Sales team at Redox by providing exceptional customer service and managing customer orders. The impact of this role is significant, as it ensures that clients receive their products on time and with the highest level of satisfaction. The team thrives on collaboration, communication, and a shared commitment to excellence.
You'll be responsible for
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Processing customer orders
Processing customer orders via Redox’s in-house system to ensure accurate and timely fulfillment.📞
Providing customer support
Provide phone/email support for customer service enquiries, ensuring a positive experience for clients.🔗
Liaising with teams
Confidently liaise internally and externally with our transport, warehouse, and sales team to ensure timely deliveries.Key criteria
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Administration experience
Demonstrated previous experience in a similar administration job.View
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Microsoft Applications knowledge
Proven working knowledge of Microsoft Applications for data entry.View
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Time management skills
Experience working to meet deadlines effectively and efficiently.View
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