Data#33 followers21 jobs

Customer Support Representative

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPeople and cultureCustomer servicePosted 1 day ago
Pending fitX of Y criteria met

About the job

Join Data#3 as a Customer Support Representative, where you’ll play a crucial role in delivering outstanding service and support to our technology clients. This full-time hybrid job offers the opportunity to grow your career in the technology sector while working with a respected industry leader. You'll be part of a dynamic team that values initiative, customer focus, and professional growth.

You'll be responsible for

🤝

Partnering with Account Executives

Support customer success through quotes, proposals, and tailored solutions.
📞

Managing customer relationships

Ensure responsive communication and proactive problem-solving to enhance customer satisfaction.
📊

Driving operational excellence

Handle accurate pricing, reporting, and order management to streamline processes.

Key criteria

💼

2+ years in technology sales support or customer service

Experience in customer-facing roles enhances client satisfaction.

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📊

Strong proficiency in Microsoft Office

Expertise in Excel and Word is essential for reporting.

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🤝

Proven track record of building customer relationships

Ability to foster positive connections drives customer loyalty.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
2+ years in technology sales support or customer service
Experience in customer-facing roles enhances client satisfaction.

View

Strong proficiency in Microsoft Office
Expertise in Excel and Word is essential for reporting.

View

Proven track record of building customer relationships
Ability to foster positive connections drives customer loyalty.

View

Sharp attention to detail
Meticulousness ensures accuracy in pricing and order management.

View

Experience in IT product administration
Knowledge of vendor management supports operational excellence.

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