NSW Department of Climate Change, Energy, the Environment and Water11 followers74 jobs

Customer & Tenure Operations Officer

Mid levelFull-timeOfficeDubbo NSW 2830, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer and Tenure Operations Officer position offers a fantastic opportunity to make a meaningful impact in the management of Crown land across New South Wales. This job is perfect for those who thrive in fast-paced environments and enjoy delivering exceptional customer service. Join a collaborative team that values accuracy and problem-solving, where your contributions will be recognized and appreciated.

You'll be responsible for

📄

Assessing and processing transactions

Assess and process Crown land licence and tenure transactions.
💬

Providing advice

Provide timely, accurate and practical advice to customers, stakeholders and colleagues regarding tenure and licensing matters.
🔍

Investigating enquiries

Investigate enquiries and assist in resolving complex licence and tenure issues.

Key criteria

📋

High-volume administrative experience

Proven experience in a fast-paced administrative environment.

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🔍

Attention to detail

Demonstrated commitment to data accuracy and quality.

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📞

Strong communication skills

Experience providing clear advice to customers and stakeholders.

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5 criteria for this job
High-volume administrative experience
Proven experience in a fast-paced administrative environment.

View

Attention to detail
Demonstrated commitment to data accuracy and quality.

View

Strong communication skills
Experience providing clear advice to customers and stakeholders.

View

Problem-solving skills
Proven ability to resolve complex issues effectively.

View

Database management experience
Experience working with records management or complex information systems.

View

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