NSW Department of Customer Service32 followers310 jobs

Regulatory Operations Officer

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Regulatory Operations Officer position at the NSW Building Commission offers an exciting opportunity to join a high-performing team focused on Licensing and Accreditation. This job plays a crucial role in assessing complex licence applications and enhancing regulatory outcomes, contributing to the delivery of quality homes across the state. The team thrives on collaboration, innovation, and professional development, creating a supportive environment for all team members.

Meet the team

About the company

You'll be responsible for

✅

Assessing and determining complex licence applications

Evaluate and make decisions on escalated licence applications in accordance with relevant legislation.
✉️

Communicating clearly and professionally

Engage with stakeholders both in writing and verbally, ensuring strong attention to detail.
📅

Managing multiple tasks and deadlines

Effectively handle sensitive or high-profile matters while maintaining quality customer service.

Key criteria

📜

Experience in regulatory environments

Proven experience in regulatory, licensing, or compliance settings.

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🗣️

Strong communication skills

Demonstrated verbal and written communication skills for complex issues.

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⏳

Organisational skills

Experience managing multiple tasks and deadlines effectively.

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5 criteria for this job
Experience in regulatory environments
Proven experience in regulatory, licensing, or compliance settings.

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Strong communication skills
Demonstrated verbal and written communication skills for complex issues.

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Organisational skills
Experience managing multiple tasks and deadlines effectively.

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Analytical thinking
Sound analytical skills for informed decision-making in licensing.

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Familiarity with licensing systems
Experience with systems like GLS, AMANDA, or TRIM is desirable.

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