NSW Department of Customer Service43 followers539 jobs

Regulatory Operations Officer

Mid levelFull-timeHybridAustraliaPosted 3 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Regulatory Operations Officer job at SafeWork NSW is an exciting opportunity to support licensing decisions that keep regulated industries safe across New South Wales. This position plays a crucial role in ensuring compliance with health and safety laws, contributing to the mission of reducing work-related fatalities and injuries. The team values professionalism, adaptability, and strong relationships, making it a great fit for those who thrive in dynamic environments.

You'll be responsible for

📄

Assessing applications

Responsible for assessing applications from individuals and businesses operating within regulated industries.
📞

Providing guidance

Providing accurate information, guidance and support to customers and stakeholders to promote compliance.
✅

Ensuring compliance

Ensuring decisions are made in accordance with relevant legislation, policies and procedures.

Key criteria

📊

Analytical and decision-making skills

Experience interpreting and applying legislation and policy.

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🤝

Stakeholder support experience

Proven ability to provide clear advice and resolve complex inquiries.

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🔍

Attention to detail

Commitment to accuracy and quality in regulatory advice.

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5 criteria for this job
Analytical and decision-making skills
Experience interpreting and applying legislation and policy.

View

Stakeholder support experience
Proven ability to provide clear advice and resolve complex inquiries.

View

Attention to detail
Commitment to accuracy and quality in regulatory advice.

View

Experience with licensing systems
Familiarity with SafeWork Licensing and systems like AMANDA or SALESFORCE.

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Knowledge of legislation and policies
Understanding of regulatory requirements and compliance standards.

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