State Street1 follower20 jobs

L2 Systems Analyst, SaaS Operations, Officer

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The L2 Systems Analyst job is a dynamic opportunity for those who thrive in client-facing environments. This position plays a crucial role in managing the production of Charles River IMS systems for Asia Pacific clients, ensuring they receive top-notch support and administration. The team values collaboration and innovation, working together to deliver next-generation infrastructure and solutions.

You'll be responsible for

👩‍💻

Providing expert level remote management

Working closely with clients to manage and support their production Charles River IMS solutions.
🔍

Monitoring system availability

Ensuring that the Charles River IMS systems are operational and available for clients.
🔄

Participating in continuous process improvement

Engaging in the development and refinement of services to enhance client satisfaction and efficiency.

Key criteria

💻

Experience with Charles River IMS

Proven experience managing Charles River IMS systems for clients.

View

📊

Database management skills

5+ years experience with MS SQL Server, Oracle, or Sybase.

View

🤝

Customer service expertise

Demonstrated ability to partner with departments for client satisfaction.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on State Street
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Experience with Charles River IMS
Proven experience managing Charles River IMS systems for clients.

View

Database management skills
5+ years experience with MS SQL Server, Oracle, or Sybase.

View

Customer service expertise
Demonstrated ability to partner with departments for client satisfaction.

View

Technical troubleshooting skills
Experience resolving technical issues in financial services environments.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Regulatory Operations OfficerSydney, NSW · Full-time
The Regulatory Operations Officer job at the NSW Building Commission is an exciting opportunity to join a high-performing team focused on licensing and accreditation. This role plays a crucial part in ensuring that licensing processes are efficient and compliant with legislation, ultimately contributing to the delivery of quality homes across the state. The team thrives on collaboration, innovation, and professional development, creating a supportive environment where everyone can grow and succeed.
NSW Department of Customer Service
NSW Department of Customer Service
Regulatory Operations OfficerSydney, NSW · Full-time
The Regulatory Operations Officer position at the NSW Building Commission offers an exciting opportunity to join a high-performing team focused on Licensing and Accreditation. This job plays a crucial role in assessing complex licence applications and enhancing regulatory outcomes, contributing to the delivery of quality homes across the state. The team thrives on collaboration, innovation, and professional development, creating a supportive environment for all team members.
NSW Department of Customer Service
NSW Department of Customer Service
Assistant Operations OfficerLithgow, NSW · Mangrove Mountain, NSW · East Maitland, NSW · Sydney, NSW · NSW · Full-time
The Assistant Operations Officer position at Revenue NSW is a fantastic opportunity to contribute to a prosperous and fair society by administering complex legislation and delivering accurate outcomes. This role is crucial in managing Landholder and Corporate Reconstruction matters, ensuring compliance and quality standards are met. The team values diversity and flexible working arrangements, creating an inclusive environment where everyone can thrive.
NSW Department of Customer Service
NSW Department of Customer Service
Regulatory Operations OfficerMangrove Mountain, NSW · Full-time
The Regulatory Operations Officer job at SafeWork NSW is all about ensuring safety in regulated industries across New South Wales. This role plays a crucial part in assessing licensing applications and providing essential guidance to stakeholders, making a significant impact on workplace health and safety. The team values collaboration and professionalism, thriving in a dynamic environment where every day brings new challenges and opportunities.