About the job
The Data Centre Technician job is all about keeping the cloud running smoothly by troubleshooting and resolving infrastructure issues. This role is crucial for maintaining one of the world's largest information system infrastructures, ensuring customers have continual access to innovation. The team thrives on collaboration and embraces a culture of inclusivity, making it a great place for those who enjoy working together to solve complex problems.
You'll be responsible for
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Troubleshooting infrastructure issues
Resolving a range of infrastructure issues including server hardware, fiber, networking, and related problems to ensure smooth operations.🛠️
Maintaining system reliability
Prioritising and resolving trouble tickets efficiently, serving as the escalation point for all systems issues.📦
Physical data centre activities
Engaging in capacity planning, rack deployment, cabling, and hardware/software troubleshooting to support data centre operations.Key criteria
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1+ years of computer hardware experience
Proven experience troubleshooting and repairing computer hardware.View
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Network protocols knowledge
Familiarity with DNS, DHCP, TCP/IP, and Ethernet protocols.View
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Linux/Unix administration knowledge
Understanding of Linux/Unix systems for effective troubleshooting.View
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