About the job
As a Data Centre Technician, you will play a crucial role in keeping the AWS global infrastructure running smoothly. Your expertise will help troubleshoot and resolve various infrastructure issues, ensuring that customers have continual access to the innovation they rely on. The team values collaboration and is dedicated to maintaining a supportive and inclusive work environment.
You'll be responsible for
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Troubleshooting and resolving infrastructure issues
Addressing server hardware, fiber, networking, and related problems to ensure smooth operations.🔧
Maintaining system reliability
Prioritising and resolving trouble tickets efficiently to keep systems running smoothly.⏰
Meeting on-call requirements
Being available for 24x7 shift rotations to address urgent technical issues as they arise.Key criteria
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Experience with computer hardware troubleshooting
Demonstrated experience diagnosing and repairing server hardware issues.View
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Data center environment experience
Proven background in racking, stacking, and cable management.View
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Knowledge of network protocols
Understanding of TCP/IP, Ethernet, and L2/L3 technologies.View
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