About the job
The Data Centre Technician job is all about keeping the cloud running smoothly by troubleshooting and resolving various infrastructure issues. This role is vital for maintaining system reliability and ensuring customers have continual access to innovation. The team thrives in a dynamic environment, offering diverse experiences as they grow and adapt in the fast-paced world of AWS.
You'll be responsible for
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Troubleshooting infrastructure issues
Resolving a range of infrastructure issues including server hardware, fiber, networking, and related problems.⚙️
Maintaining system reliability
Prioritising and resolving trouble tickets efficiently and serving as the escalation point for all systems issues.📦
Physical data centre activities
Involving capacity planning, rack deployment, cabling, and hardware/software troubleshooting.Key criteria
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3+ years of computer hardware experience
Demonstrated troubleshooting and repair skills in hardware.View
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Linux/Unix administration knowledge
Understanding of Linux/Unix systems for effective problem-solving.View
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Experience with network protocols
Proven knowledge of TCP/IP, DNS, DHCP, and Ethernet.View
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