Death Claims Technical Specialist
About the job
Join the Insurance and Claims team as a Death Claims Technical Specialist and seize an incredible opportunity to make a difference. This job is all about providing technical expertise to ensure high-quality assessments of death benefit claims, helping members navigate their financial journeys. The team thrives on collaboration, offering a supportive environment where everyone can contribute and grow.
You'll be responsible for
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Providing technical support
Offering expert guidance to the Manager and General Manager on complex death claim matters, ensuring compliance and high-quality assessments.✅
Driving the Quality Assurance framework
Embedding and managing the QA framework within the Death Claims team, conducting reviews, and reporting outcomes to enhance capabilities.🌱
Coaching and mentoring Claims Managers
Building capability in risk-based decision making and claims resolution through training and resource updates.Key criteria
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Legal and compliance knowledge
Strong understanding of superannuation and insurance obligations.View
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Claims assessment experience
Demonstrated experience resolving complex insurance and death benefit claims.View
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Coaching and mentoring experience
Experience coaching within a superannuation or insurance claims environment.View
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