About the job
This job is about being a Technical Specialist in workers compensation, where you will coach and guide a team of Case Managers to make sound legislative decisions. Your expertise will help improve processes and enhance customer experiences, making a significant impact on the team and the customers served. Collaboration and innovation are at the heart of how the team works, fostering a supportive environment.
You'll be responsible for
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Delivering technical claims advice
Delivering prompt and effective specialist technical claims advice to the team.🤝
Collaborating with specialists
Working together with the Injury Management Specialist and Service Manager to provide guidance to maximise outcomes.✅
Ensuring compliance
Ensuring compliance with all legislation, industry codes and company policies while actively monitoring developments within the industry.Key criteria
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Extensive workers compensation experience
Proven experience in workers compensation case management is essential.View
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Broad knowledge of legislation
Deep understanding of workers compensation laws and compliance obligations.View
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Coaching and mentoring experience
Demonstrated ability to support Case Managers in decision-making.View
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