Delivery Team Leader
About the job
The Delivery Team Leader at King Living is a pivotal job that ensures operational excellence in daily delivery operations. This role is crucial for maintaining delivery readiness and optimising runs while achieving national performance standards. The team thrives on collaboration, innovation, and a commitment to delivering a premium customer experience.
You'll be responsible for
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Leading delivery planning
Lead day-to-day delivery planning, run sequencing, and dispatch readiness.👨🏫
Managing Despatch Coordinators
Manage and coach Despatch Coordinators, ensuring workflow cadence, prioritisation, and quality outputs.📈
Driving performance
Drive regional performance against national KPIs including DIFOT, damage rates, re-deliveries, driver compliance, and truck utilisation.What we're looking for
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Delivery operations experience
Proven experience in delivery operations or dispatch environments.View fit
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People leadership skills
Demonstrated ability to coach and develop teams effectively.View fit
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Data analysis capability
Strong ability to analyze performance data for operational decisions.View fit
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