Bellroy9 followers9 jobs

Desktop Support Administrator

JuniorMid levelFull-timeOfficeCollingwood VIC 3066, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being the backbone of Bellroy's Tech team, ensuring that every employee has the tools they need to succeed. By owning the onboarding and offboarding processes, as well as addressing support requests, you will play a crucial role in the employee experience. The team values collaboration and continuous improvement, making it a dynamic and fulfilling environment.

You'll be responsible for

🚀

Owning onboarding and offboarding

Managing the setup, onboarding, and offboarding processes to ensure a smooth experience for all employees.
📩

Handling support requests

Addressing a steady stream of requests from employees to ensure their tech needs are met efficiently.
🔄

Improving processes

Identifying areas for improvement in existing processes and implementing changes to enhance efficiency.

Key criteria

💻

macOS proficiency

Demonstrated experience setting up and troubleshooting macOS devices.

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☁️

Google Workspace experience

Proven familiarity with Google Workspace tools for efficient collaboration.

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📝

Methodical problem-solving

Experience gathering information and documenting solutions effectively.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
macOS proficiency
Demonstrated experience setting up and troubleshooting macOS devices.

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Google Workspace experience
Proven familiarity with Google Workspace tools for efficient collaboration.

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Methodical problem-solving
Experience gathering information and documenting solutions effectively.

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Customer service mindset
Genuine care for user experience and support needs.

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Desktop support experience
Background in desktop support or IT studies, ready for real-world application.

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