About the job
This job is about delivering high-quality EUC and desktop support across multiple client sites. The impact of this role is significant, as it ensures users are effectively supported in their day-to-day technology needs. The team values approachability and strong communication, creating a collaborative and customer-focused environment.
You'll be responsible for
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Delivering high-quality support
You will be responsible for delivering high-quality EUC and desktop support across multiple client sites, ensuring users are supported effectively across their day-to-day technology needs.⚙️
Troubleshooting incidents
You will troubleshoot incidents and ensure timely resolution to maintain user satisfaction.🗣️
Communicating effectively
You will communicate effectively with users to understand their technology needs and provide appropriate solutions.Key criteria
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EUC and desktop support experience
Proven experience in EUC and desktop support roles.View
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Windows environments knowledge
Strong knowledge of Windows operating systems and environments.View
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Hardware building and imaging skills
Experience building and imaging laptop hardware devices.View
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