Simpro Software1 follower19 jobs

Director, Account Management

SeniorFull-timeHybridEight Mile Plains QLD, AustraliaMelbourne VIC, AustraliaProfessional servicesAccount managementPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Director, Account Management is a pivotal job focused on developing and implementing strategies to retain customers and enhance their experience. This position plays a crucial role in driving revenue growth and ensuring customer satisfaction. The team thrives on collaboration, innovation, and a shared commitment to excellence.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Collaborating with the CCO

Collaborating with the CCO in the development and implementation of the Account Management strategy to drive revenue, improve customer experience and reduce churn and cancellation.
🎯

Determining team goals

Determining the team’s goals and planning how to improve operations, to ensure Company goals are achieved.
📈

Driving revenue growth

Driving revenue growth and retention of customers.

Key criteria

📈

Extensive account management experience

Demonstrated experience in senior account management roles, ideally in SaaS.

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🤝

Exceptional customer relationship skills

Proven ability to build successful relationships with executive stakeholders.

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📊

Strong analytical skills

Experience analyzing data to measure team performance and strategy effectiveness.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Extensive account management experience
Demonstrated experience in senior account management roles, ideally in SaaS.

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Exceptional customer relationship skills
Proven ability to build successful relationships with executive stakeholders.

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Strong analytical skills
Experience analyzing data to measure team performance and strategy effectiveness.

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Excellent people management skills
Background in building and leading high-performing teams.

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Strategic mindset
Ability to develop and implement effective account management strategies.

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