Simpro Software1 follower15 jobs

Director, Account Management

SeniorFull-timeHybridBox Hill VIC 3128, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Director, Account Management is a pivotal job focused on developing and implementing strategies that ensure customer retention and satisfaction. By coaching the team and driving collaboration, this job plays a crucial role in enhancing customer experiences and optimizing product usage. The team thrives on a culture of support, growth, and continuous improvement.

You'll be responsible for

🤝

Collaborating with the CCO

Collaborating with the CCO in the development and implementation of the Account Management strategy to drive revenue, improve customer experience and reduce churn and cancellation.
💰

Driving revenue growth

Driving revenue growth and retention of customers.
🌱

Leading team development

Supporting, growing and developing Account Management leaders, monitoring their success, and providing highly effective line management.

Key criteria

📈

Account management experience

Extensive experience in Account Management, preferably in SaaS.

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🤝

People management skills

Demonstrated ability to build and lead effective teams.

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📊

Analytical skills

Strong analytical skills to monitor performance and effectiveness.

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Meet the team

About the company

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Account management experience
Extensive experience in Account Management, preferably in SaaS.

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People management skills
Demonstrated ability to build and lead effective teams.

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Analytical skills
Strong analytical skills to monitor performance and effectiveness.

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Customer relationship skills
Proven ability to develop successful relationships with stakeholders.

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Strategic mindset
Experience in developing and implementing business strategies.

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