Unisys3 followers63 jobs

Discharges Agent

Mid levelFull-timeHybridRhodes NSW 2138, AustraliaBusiness operationsCustomer service and supportOperations consultingPosted 2 months ago
Pending fitX of Y criteria met

About the job

This job is about being a senior business process outsourcing delivery specialist who plays a crucial role in coordinating daily operations and ensuring service delivery meets quality standards. Success in this position means actively leading projects, identifying risks, and providing guidance to team members. The team values collaboration, innovation, and a commitment to excellence in service delivery.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👔

Serving as a senior business process outsourcing delivery specialist

Taking the lead in managing business process outsourcing delivery to ensure quality and efficiency.
📅

Coordinating daily site operational activities

Ensuring timely service delivery and achievement of contracted performance expectations through effective coordination.
🔍

Monitoring work processes

Reviewing and ensuring that production requirements, volumes, and deadlines are met consistently.

Key criteria

📊

7+ years in business process outsourcing

Extensive experience in managing outsourcing delivery operations.

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🔍

Quality assurance expertise

Proven ability to meet quality standards and regulatory requirements.

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📈

Project leadership experience

Experience leading initiatives to enhance processes and onboard clients.

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View your fit

5 criteria for this job
7+ years in business process outsourcing
Extensive experience in managing outsourcing delivery operations.

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Quality assurance expertise
Proven ability to meet quality standards and regulatory requirements.

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Project leadership experience
Experience leading initiatives to enhance processes and onboard clients.

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Risk management skills
Demonstrated ability to identify and mitigate operational risks.

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Mentorship capability
Experience providing guidance to less experienced team members.

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A meaningful career starts with a match

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