EML Group9 followers45 jobs

Dispute Resolution Officer for IfNSW

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about making a meaningful impact in the lives of individuals navigating personal injury claims. By joining EML, you will play a crucial role in supporting the resolution of claims and ensuring positive outcomes for clients. The team thrives on collaboration, continuous learning, and a commitment to fostering a supportive work environment.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📝

Preparing matters for PIC events

Progress disputes by preparing matters for PIC events, ensuring issues, evidence and positions are clearly set out ahead of hearings.
👥

Attending PIC events

Attendance at the PIC, both online attendance and in person, to provide instructions to Legal Service Providers in litigated matters.
🔄

Managing the DRO function

Manage the DRO function day to day, keeping matters moving and maintaining a customer-focused approach to dispute resolution.

Key criteria

📜

3+ years in workers compensation or personal injury law

Demonstrated experience in NSW claims management or legal processes.

View

⚖️

Extensive knowledge of relevant legislation

Strong understanding of Workers Compensation Act and related regulations.

View

🔍

Strong analytical and problem-solving skills

Ability to assess complex information and provide effective solutions.

View

View more
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
3+ years in workers compensation or personal injury law
Demonstrated experience in NSW claims management or legal processes.

View

Extensive knowledge of relevant legislation
Strong understanding of Workers Compensation Act and related regulations.

View

Strong analytical and problem-solving skills
Ability to assess complex information and provide effective solutions.

View

Experience with dispute resolution processes
Proven capability in managing and progressing disputes effectively.

View

Familiarity with case law and trends
Knowledge of current legal developments and their implications.

View

A meaningful career starts with a match

Similar jobs

View all
Zurich Insurance
Zurich Insurance
Internal Dispute Resolution OfficerSydney, NSW · Full-time
The Internal Dispute Resolution Officer position at Zurich offers an exciting opportunity to join a values-driven team dedicated to delivering exceptional customer experiences. This role is pivotal in resolving complaints and disputes while ensuring compliance with regulatory standards. Zurich fosters a supportive environment where individuals can thrive, grow, and make a meaningful impact in their careers.
Cowell Clarke
Cowell Clarke
Associate, Dispute ResolutionSydney, NSW · Full-time
Joining Cowell Clarke as an Associate in the Dispute Resolution team offers an exciting opportunity to work on complex commercial disputes. This position allows for significant client exposure and the chance to develop legal strategies that align with clients’ commercial objectives. The team thrives on collaboration and high performance, ensuring a supportive environment for professional growth.
LegalVision
LegalVision
Lawyer/Senior Lawyer Commercial Dispute Resolution 3-5 PQESurry Hills, NSW · Full-time
LegalVision is a forward-thinking commercial law firm that provides unlimited legal support to SMEs and in-house teams through a fixed-fee membership. With operations across Australia, the United Kingdom, and New Zealand, this job offers a unique opportunity to engage with a diverse client base and handle complex commercial disputes. The team thrives on collaboration, flexibility, and mutual respect, ensuring a rewarding career path while maintaining a healthy work-life balance.
QBE
QBE
Dispute Resolution SpecialistParramatta, NSW · Sunshine North, VIC · Sydney, NSW · Brisbane City, QLD · Adelaide, SA · Perth, WA · Newcastle, NSW · Full-time
This job is an exciting opportunity for a customer-focused insurance professional to join a dynamic team at QBE. You will play a crucial role in managing complaints and dispute resolution for General Insurance products, ensuring that customers receive fair outcomes. The team values collaboration and is committed to delivering outstanding service with a human touch.