Duty Manager - Eastlands
About the job
The Duty Manager position at Village Cinemas is an exciting opportunity to enhance your leadership journey while ensuring exceptional guest experiences. This role is vital in overseeing daily operations and supporting a dynamic team dedicated to operational excellence. Join a supportive environment where you can develop your skills and contribute to a legacy of unforgettable experiences.
You'll be responsible for
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Leading daily operations
Overseeing venue opening and closing, cash handling, and end-of-shift reconciliation.📚
Coaching team members
Equipping team members to deliver excellent service and exceed guest expectations.🤝
Handling guest escalations
Resolving issues with professionalism and care.Key criteria
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Leadership skills
Demonstrated experience leading teams and enhancing guest service.View
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Operational management
Experience managing daily operations and ensuring compliance standards.View
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Guest interaction expertise
Proven ability to handle guest escalations with professionalism.View
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