Village Roadshow1 follower11 jobs

Duty Manager - Glenorchy

Mid levelFull-timeHybridHobart TAS 7000, AustraliaAdministrationCustomer servicePosted 16 hours ago
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About the job

The Duty Manager position at Village Cinemas is an exciting opportunity to deepen leadership skills while ensuring every guest has an exceptional experience. This role is vital in managing front-of-house operations and supporting the team in delivering memorable guest experiences. The team thrives in a dynamic and supportive environment, committed to operational excellence and guest satisfaction.

You'll be responsible for

🏢

Leading daily operations

Overseeing daily operations, including venue opening and closing, cash handling, and end-of-shift reconciliation.
📚

Coaching team members

Equipping team members to deliver excellent service and exceed guest expectations.
🛡️

Handling guest escalations

Resolving issues with professionalism and care.

Key criteria

🌟

Strong leadership skills

Demonstrated ability to lead and motivate teams effectively.

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🎟️

Guest service excellence

Proven commitment to delivering outstanding guest experiences.

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🔍

Attention to detail

Keen eye for maintaining safety and compliance standards.

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Meet the team

About the company

View your fit

5 criteria for this job
Strong leadership skills
Demonstrated ability to lead and motivate teams effectively.

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Guest service excellence
Proven commitment to delivering outstanding guest experiences.

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Attention to detail
Keen eye for maintaining safety and compliance standards.

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Conflict resolution skills
Experience managing guest interactions with professionalism.

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Flexible availability
Willingness to work evenings, weekends, and public holidays.

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