Accor Hotels11 followers242 jobs

Duty Manager

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Duty Manager at Sofitel Brisbane Central plays a vital role in ensuring exceptional guest experiences and maintaining high-quality service standards. This position is all about leading a dedicated team, addressing guest needs, and creating memorable stays. Collaboration and communication are key, as the team works together to uphold the hotel's reputation for luxury and hospitality.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🏨

Overseeing daily hotel operations

Overseeing daily hotel operations, ensuring exceptional guest experiences, and maintaining high-quality service standards across all departments
🙌

Handling guest complaints

Handling guest complaints, special requests, and VIP requirements with professionalism and care
🔍

Conducting regular inspections

Conducting regular inspections to ensure compliance with hotel policies, procedures, and quality standards

Key criteria

🏨

Hospitality management degree

Bachelor's degree in Hospitality Management or related field.

View

👥

Proven leadership experience

Demonstrated experience in Front Office or management roles.

View

🛠️

Hotel management software proficiency

Experience with Opera and other hotel management systems.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Hospitality management degree
Bachelor's degree in Hospitality Management or related field.

View

Proven leadership experience
Demonstrated experience in Front Office or management roles.

View

Hotel management software proficiency
Experience with Opera and other hotel management systems.

View

Analytical mindset
Ability to use data insights for operational decision-making.

View

Flexible work availability
Willingness to work nights, weekends, and holidays as needed.

View

Similar jobs

View all
RACV
RACV
Duty ManagerGold Coast, QLD · Full-time
This job is about becoming a Duty Manager at RACV Royal Pines Resort, where you will play a vital role in delivering exceptional guest experiences. The opportunity allows you to be part of a purpose-driven team dedicated to creating meaningful leisure experiences while fostering a supportive work environment. Collaboration and a commitment to excellence are at the heart of how the team operates.
Accor Hotels
Accor Hotels
Duty ManagerMount Isa City, QLD · Full-time
The Front Office Duty Manager position at ibis Styles Mount Isa is all about creating memorable guest experiences while leading a passionate team. This job plays a crucial role in ensuring seamless operations and outstanding service in a welcoming hotel environment. The team thrives on collaboration, support, and a shared commitment to excellence, making it a fantastic opportunity for those looking to grow in the hospitality industry.
Marriott
Marriott
Duty ManagerBrisbane, QLD · Full-time
Becoming a Duty Manager at Marriott Hotels means joining a vibrant team dedicated to innovation in hospitality. This job is all about creating memorable experiences for guests while ensuring operational excellence. The team thrives on collaboration, empowerment, and a shared commitment to making a positive impact.
IHG Hotels & Resorts
IHG Hotels & Resorts
Duty ManagerFortitude Valley, QLD · Full-time
The Duty Manager at The Alva Hotel is a pivotal position that ensures every guest experiences the unique charm of our establishment. This job is all about leading the front office team with confidence and warmth, creating memorable stays for everyone who walks through our doors. The team thrives on collaboration, positivity, and a commitment to exceptional service.