Department of Transport and Planning
JuniorMid levelFull-timeHybridCanberra ACT, AustraliaBrisbane QLD, AustraliaMelbourne VIC, AustraliaDataSoftware engineeringIT supportPosted 1 week ago
About the job
This job is all about joining a dynamic team dedicated to delivering and supporting critical business applications. Your contributions will directly impact how efficiently services are restored and how effectively issues are resolved. Collaboration and innovation are at the heart of our team culture, making it a fantastic opportunity for growth and learning.
You'll be responsible for
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Collaborating with cross-functional teams
Working together with various teams to troubleshoot and resolve application issues effectively.🔍
Performing root cause analysis
Conducting thorough investigations to identify the root causes of issues and implementing corrective actions.📄
Developing and maintaining technical documentation
Creating and updating documentation to ensure clarity and consistency in application support processes.What we're looking for
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Integration and API support expertise
Proven experience in Integration and API-based production support.View fit
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IBM MQ and App Connect knowledge
Demonstrated knowledge of IBM MQ and IBM App Connect Enterprise software.View fit
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Configuration management experience
Experience with configuration management and integration technologies.View fit
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