Mastercard15 followers21 jobs

Enterprise Operations Analyst II

Mid levelFull-timeHybridSt Leonards NSW 2065, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

As an Enterprise Operations Analyst II, you will play a vital role in providing technical support for Mastercard’s operations environment. Your analytical skills will help determine performance and identify areas for improvement, ensuring that Mastercard's infrastructure meets specifications and requirements. The team values collaboration and is committed to maintaining a secure and efficient operations environment.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

👀

Monitoring operations

Monitoring and taking corrective action for problems while minimizing customer impact.
📝

Documenting processes

Creating and/or updating internal tickets to document monitoring and recovery steps.
🔧

Performing maintenance

Performing routine maintenance as required by policy or procedure.

Key criteria

🔧

Technical support experience

Proven experience providing technical support in operations environments.

View

📊

Data analysis skills

Demonstrated ability to analyze performance data for improvement.

View

🖥️

UNIX scripting knowledge

Basic knowledge of UNIX scripting and tool monitoring.

View

View more

A meaningful career starts with a match

Apply on Mastercard
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical support experience
Proven experience providing technical support in operations environments.

View

Data analysis skills
Demonstrated ability to analyze performance data for improvement.

View

UNIX scripting knowledge
Basic knowledge of UNIX scripting and tool monitoring.

View

Firewall experience
Experience with firewalls and secure file transfers.

View

Organizational skills
Effective organizational skills for managing multiple tasks.

View

Similar jobs

View all
Leidos
Leidos
Enterprise Operations Centre Shift Leader (Incident Management)Jerrabomberra, ACT · Canberra, ACT · Full-time
The Enterprise Operations Centre Shift Leader job at Leidos Australia is an exciting opportunity to lead a dedicated team in delivering critical IT and airborne solutions. This role is vital in ensuring the stability and availability of services, making a significant impact on the Australian way of life. The team thrives on collaboration, support, and a commitment to excellence, all while embracing a culture that values diversity and inclusion.
Mastercard
Mastercard
Enterprise Operations Analyst IISt Leonards, NSW · Full-time
As an Enterprise Operations Analyst II, you will play a crucial role in providing technical support for Mastercard’s operations environment. Your efforts will help analyze performance and identify areas for improvement, ensuring that Mastercard’s infrastructure meets specifications and requirements. The team thrives on collaboration and embraces a hybrid working model, allowing for flexibility while maintaining a strong focus on operational excellence.
Mastercard
Mastercard
Enterprise Operations Analyst IISt Leonards, NSW · Full-time
As an Enterprise Operations Analyst II at Mastercard, you will play a vital role in providing technical support for operations. Your work will directly impact the performance and improvement of Mastercard’s infrastructure, ensuring it meets specifications and requirements. The team values collaboration and innovation, working together to create a sustainable economy where everyone can prosper.
Lucid Software
Lucid Software
APAC Enterprise Expansion Account Executive, AccelerationMelbourne, VIC · Full-time
The Enterprise Expansion Account Executive at Lucid Software is a pivotal job focused on driving strategic revenue growth across high-value enterprise accounts in the APAC region. This job is all about building strong relationships with senior decision-makers, understanding their complex business needs, and identifying opportunities for expansion. Collaboration is key, as you will work closely with various teams to deliver a world-class customer experience and ensure success across your accounts.