Accor Hotels13 followers538 jobs

Executive Lounge Manager (Club Millésime)

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As the Executive Lounge Manager at Sofitel Sydney Wentworth, you will lead Club Millésime, creating a personalised and elevated experience for valued guests. This job is all about balancing operational excellence with genuine hospitality, building meaningful relationships, and mentoring your team. The team thrives on fostering a culture of genuine hospitality and ensuring every detail reflects the luxury experience that Sofitel is known for.

You'll be responsible for

👨‍👩‍👧‍👦

Leading and inspiring the team

Lead and inspire a high-performing luxury service team to create exceptional experiences for VIP and Club Millésime guests.
🏆

Championing service excellence

Champion service excellence across every guest touchpoint, ensuring every detail reflects the Sofitel luxury experience.
🍽️

Overseeing food and beverage experience

Oversee the lounge's premium food and beverage experience, proactively managing guest feedback and service recovery.

Key criteria

🏨

5+ years in luxury hospitality

Proven experience in guest services leadership within 5-star environments.

View

🤝

Exceptional communication skills

Demonstrated ability to build meaningful relationships with guests.

View

🌟

Team leadership experience

Experience developing and leading high-performing service teams.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Accor Hotels
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
5+ years in luxury hospitality
Proven experience in guest services leadership within 5-star environments.

View

Exceptional communication skills
Demonstrated ability to build meaningful relationships with guests.

View

Team leadership experience
Experience developing and leading high-performing service teams.

View

Operational excellence background
Strong capability in managing premium food and beverage operations.

View

Flexible scheduling availability
Ability to work rotating shifts, including weekends and holidays.

View

Similar jobs

View all
Marriott
Marriott
Executive Sous ChefHobart, TAS · Full-time
The Executive Sous Chef at The Tasman, a Luxury Collection Hotel, Hobart, is a fantastic opportunity for a passionate culinary professional. This job is all about showcasing culinary expertise while leading a dynamic kitchen team to deliver exceptional guest experiences. The team thrives on collaboration, creativity, and a commitment to excellence, making it a truly rewarding environment.
Accor Hotels
Accor Hotels
Executive Lounge Supervisor (Club Millésime)Sydney, NSW · Full-time
The Club Millésime Supervisor job is all about leading a passionate team to deliver unforgettable luxury experiences at Sofitel Sydney Wentworth. This position plays a crucial role in ensuring that every guest interaction reflects the hotel's high standards of service and hospitality. Collaboration with various departments is key, as the team works together to create seamless and memorable experiences for all guests.
Accor Hotels
Accor Hotels
Executive Assistant ManagerSydney, NSW · Full-time
The Executive Assistant Manager job at Accor is an exciting opportunity to lead the Food & Beverage operations across multiple hotels in Sydney Olympic Park. This role is crucial for delivering exceptional guest experiences and driving financial performance in a dynamic environment. Join a collaborative and high-energy team that values diversity and creativity, where every team member is empowered to grow and make a difference.
Accor Hotels
Accor Hotels
Executive Assistant ManagerSydney, NSW · Full-time
The Executive Assistant Manager job at Accor is a fantastic opportunity to lead and oversee the operations of Pullman, Novotel, and Ibis Sydney Olympic Park. This role is crucial in delivering exceptional guest experiences while fostering a collaborative and high-energy team environment. Join a vibrant workplace where your passion for hospitality and leadership will truly shine!