Accor Hotels13 followers466 jobs

Executive Lounge Supervisor (Club Millésime)

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Club Millésime Supervisor job is all about leading a passionate team to deliver unforgettable luxury experiences at Sofitel Sydney Wentworth. This position plays a crucial role in ensuring that every guest interaction reflects the hotel's high standards of service and hospitality. Collaboration with various departments is key, as the team works together to create seamless and memorable experiences for all guests.

You'll be responsible for

👥

Supervising the team

Supervise the Club Millésime team - delivering exceptional luxury service and supporting team success.
🎉

Creating guest experiences

Create memorable guest experiences by welcoming VIPs, ALL members and Club Millésime guests with personalised service.
🍽️

Overseeing operations

Oversee the daily operation of the lounge, ensuring outstanding presentation, food and beverage service, and attention to detail.

Key criteria

🏨

Supervisory experience in luxury hospitality

Demonstrated experience supervising teams in luxury hotel environments.

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🌟

Guest experience passion

Proven passion for delivering exceptional and personalised guest experiences.

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🗣️

Strong communication skills

Effective communication skills for seamless team collaboration and guest interactions.

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5 criteria for this job
Supervisory experience in luxury hospitality
Demonstrated experience supervising teams in luxury hotel environments.

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Guest experience passion
Proven passion for delivering exceptional and personalised guest experiences.

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Strong communication skills
Effective communication skills for seamless team collaboration and guest interactions.

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Experience with Opera Cloud PMS
Familiarity with Opera Cloud PMS or similar systems for efficient operations.

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Current RSA certification
Valid RSA certification for compliance in hospitality service.

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