About the job
The Facilities Ambassador job at JLL is all about delivering an exceptional client experience through proactive engagement and high-touch service. This role is crucial as it serves as the first point of contact for employees and visitors, ensuring smooth day-to-day operations while creating a welcoming environment. JLL values collaboration and supports each other's wellbeing, making it a fantastic place to grow a meaningful career.
You'll be responsible for
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Welcoming clients and visitors
Creating a welcoming environment by providing authentic, caring, and timely service that anticipates needs and exceeds expectations.🔍
Conducting routine assessments
Performing walkthroughs to ensure compliance with service delivery standards and performance metrics.🛠️
Managing maintenance activities
Assisting with coordination and scheduling of maintenance, overseeing inventory management, and ensuring smooth operations.Key criteria
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Hospitality experience
Demonstrated experience in hospitality or facility management.View
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Customer service skills
Proven ability to create positive client experiences.View
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Microsoft Office proficiency
Experience using Outlook, Teams, Word, Excel, and PowerPoint.View
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